Privacy Policy

How we handle and protect your data

1. Introduction

This Privacy Policy describes how Shiv Valet Services ("Company", "we", "our", "us") collects, uses, stores, and protects your personal information when you use our valet services, website, or mobile application.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect the following:

  • Name, phone number, email address
  • Vehicle details (registration number, model, color)
  • Payment information (processed via secure third-party providers)

b) Usage Data

  • IP address, device type, browser information
  • Location data (for service availability and coordination)
  • Booking and transaction history

c) Optional Information

  • Feedback, reviews, or customer support communications

3. How We Use Your Information

We use your data to:

  • Provide and manage valet services
  • Process bookings and payments
  • Communicate service updates and support
  • Improve our services and user experience
  • Ensure safety, security, and fraud prevention
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

  • Employees and valet staff for service delivery
  • Third-party service providers (payment gateways, IT services)
  • Law enforcement or regulatory authorities when required by law

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You may:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent where applicable

Requests can be made through our contact details below.

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

By using our services, you acknowledge that you have read and agreed to this Privacy Policy.